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  Industry Leading Support Solutions
Maintenance Service Agreements

With over a decade of hands-on experience, our dedicated engineering teams supply a fast and efficient service including component-level repairs on warranty and non-warranty products from all the leading manufacturers.
 
  • Expertise in a wide selection of networking products and related technologies.
  • 5-10 working day turnaround.
  • Standard 3 month warranty (Extended warranty available).
  • Advance replacements.
  • Component level repairs.
  • Fixed pricing structure.
  • 24 hour emergency repair services.
  • In and out of warranty support.
  • On-site maintenance.
  • S.A.T.U.R.N. (SMC Automated Tracking & Unit Retrieval Network).
  • Free product recycling facilities.
  • No fix - No fee policy.
  SMC Electronics Ltd is proud to be the official EMEA repair centre for many industry leading manufacturers such as:
   
 
3Com   Enterasys   Orinoco 
3M  Exabyte  Pandatel 
Advanced Connectivity Systems  Extreme  Paramyde 
Alcatel  Foundry  Power One 
Allied Telesyn  Gigabyte  Power Ware 
Amp  Hp  PowerDsine 
APC  IBM  Proxim 
ASCEND  Imc  PSB 
Astec  Intel  RAD 
ATI  Juniper Networks  SMC Networks 
Avaya  Linksys  Snom 
BATM  Lsi  Spectralink 
Bay Networks  Lucent  Sun MicroSystem 
Brocade  Madge  Sunon 
Cabletron  Marconi  Symbol 
Cisco  MGE  SynOptics 
Compaq  Motorola  Telenatics 
Connectware  MRV  Telindus 
Controlware  MultiTech  Texlon 
Cyclades  NetApp  Vanguard 
DEC  Netronics  Xyplex 
Delta  Nokia  Zyxel 
Digital  Nortel  etc… 
Eloquence  Omnitron   
Emulex  OneAccess   

 
 
 

Select an organisation from the list below to view more information on our support and maintenance options:
 
 
 
Vendor Appraisals
  "The outstanding level of quality service provided by SMC, clearly shown by our vendor appraisals, has been widely appreciated and reflects positively upon our own company. We feel sure that this valued partnership will continue on a long-term basis to the benefit of our respective companies as well as our customers worldwide."
 
Frans Maes, Customer Service Manager, Telindus Group
  "Our partnership with SMC Electronics allows us to ensure a swift, competitive and high quality service for our European customers, through their laboratories in France and England. SMC was the right choice for us because of their superior repair capabilities, quality record and ability to adapt to our challenging technological advances."
 
Greg Brooks, Director of Maintenance Services, ODS Networks (Intrusion.com)
  "SMC have proven to be a very capable partner with high levels of technical expertise, a thorough understanding of power technology coupled with an enthusiasm to provide excellent technical service. When requested SMC have provided Power-One with preliminary root cause analysis supplying feedback directly to our engineering facilities in North America. Given the trading relationship that Power-One has enjoyed with SMC, we would have no hesitation in commending SMC as a suitable partner in the field of Power Electronics Support Services."
 
Mark Hogan, Head of Power-One Northern Europe