Pricing.

For the actual prices, SMC Electronics Ltd refers to the latest price list. Mentioned prices are in EUROS (€), excluding VAT and costs of transport. Fixed repair prices do not apply to goods which have parts, i.e. components missing, physical (transport) damage or damage caused by unsuccessful repair by other parties. In such cases SMC Electronics Ltd may return the goods unrepaired or will provide an estimated repair price to the customer.

Payment Conditions.

On all repair orders without any restriction, SMC Electronics Ltd handles a standard 30-day payment condition from the date of invoice.

Warranty.

SMC Electronics Ltd grants a 90-day warranty period on its repairs. Any warranty case should be reported, in writing within this period. Warranty covers all costs of repair, but is excluding costs of transport.

Shipment.

All international shipments for SMC Electronics Ltd are handled by TNT. For more information about shipments, SMC Electronics Ltd refers to its Shipping Procedure. The goods must be packed in a proper way, using antistatic shielding bags and sturdy boxes to prevent damage. Risk of loss or damage whatsoever of goods in transit, shall be born by the customer.

Turnaround Time.

The repaired goods will be returned to the customer within 10 working days after date of receipt.

Insurance.

If transport is handled by TNT, the goods are insured by TNT Express insurance. On request, additional insurance by TNT or any other insurance company will be charged at cost.

Other Conditions.

1. SMC Electronics Ltd reserves the right to declare goods as unrepairable.
2. SMC Electronics Ltd shall not be liable for any loss of business by the customer or other losses, actions, costs, claims, expenses or other liabilities arising through direct or indirect claims made by any parties against SMC Electronics Ltd or it's customers, as a result of SMC Electronics Ltd repair or late delivery of equipment or products.