Pricing
For the actual prices, SMC Electronics Ltd refers to the latest price
list. Mentioned prices are in EUROS (€), excluding VAT and costs of
transport. Fixed repair prices do not apply to goods which have parts,
i.e. components missing, physical (transport) damage or damage caused
by unsuccessful repair by other parties. In such cases SMC Electronics
Ltd may return the goods unrepaired or will provide an estimated repair
price to the customer.
Payment Conditions
On all repair orders without any restriction, SMC Electronics Ltd handles
a standard 30-day payment condition from the date of invoice.
Warranty
SMC Electronics Ltd grants a 90-day warranty period on its repairs.
Any warranty case should be reported, in writing within this period.
Warranty covers all costs of repair, but is excluding costs of transport.
Shipment
All international shipments for SMC Electronics Ltd are handled by TNT.
For more information about shipments, SMC Electronics Ltd refers to
its Shipping Procedure. The goods must be packed in a proper way, using
antistatic shielding bags and sturdy boxes to prevent damage. Risk of
loss or damage whatsoever of goods in transit, shall be born by the
customer.
Turnaround Time
The repaired goods will be returned to the customer within 10 working
days after date of receipt.
Insurance
If transport is handled by TNT, the goods are insured by TNT Express
insurance. On request, additional insurance by TNT or any other insurance
company will be charged at cost.
Other Conditions
A) SMC Electronics Ltd reserves the right to declare goods as unrepairable.
B) SMC Electronics Ltd shall not be liable for any loss of business
by the customer or other losses, actions, costs, claims, expenses or
other liabilities arising through direct or indirect claims made by
any parties against SMC Electronics Ltd or it's customers, as a result
of SMC Electronics Ltd repair or late delivery of equipment or products. |